The Master Complaint reveals a disturbing timeline of sexual violence on Uber’s platform, with the company receiving assault reports as early as 2014, less than one year after launching its non-professional driver program where assaults happened repeatedly.
Court documents reveal how Uber internally categorized these events as safety incidents rather than acknowledging them as sexual assaults, representing not isolated criminal acts but a predictable consequence of Uber’s business model.
Statistical Analysis of Uber Safety Reports and Hidden Data
Court documents expose the staggering frequency of sexual assaults reported to Uber, painting a picture of systematic corporate indifference to rider safety.
The Master Complaint’s revelations about assault frequency include:
- Continuous Reports Since 2014: Sexual assault complaints began arriving within Uber’s first year of operation and have continued unabated through the present
- 6,000 Reports in Two Years: Approximately 6,000 sexual assault reports were documented in just 2017 and 2018 among hundreds of millions of rides, as reported by the New York Times and other outlets
- Systematic Underreporting: Uber’s policies prohibited agents from reporting assaults to police, artificially suppressing official incident statistics
- Untrained Response Teams: Investigators handling assault reports typically had “little to no background in trauma response” and used scripted responses
- 400,000+ Total Reports: Between 2017 and 2022, Uber received sexual assault or misconduct reports almost every eight minutes
The true scope likely exceeds these documented figures, as many survivors never report what Uber’s internal classification system termed serious incidents, due to shame, trauma, or Uber’s deliberately opaque reporting mechanisms.
Internal policies actively discouraged comprehensive reporting by requiring victims to navigate systems while traumatized.
Types of Sexual Assault and Their Long-Term Impact on Victims
While the Master Complaint protects individual privacy by avoiding graphic details, it encompasses a spectrum of sexual violence including inappropriate touching of any body part (whether categorized as a sexual or non sexual body part) that destroys survivors’ sense of safety and trust.
The range of sexual abuse alleged in MDL 3084 includes various forms of sexual misconduct, such as:
- Sexual Harassment: Unwanted sexual comments, propositions, and verbal threats creating hostile environments within locked vehicles where passengers have been sexually harassed
- Unwanted Touching: Non-consensual contact ranging from groping to sustained physical assault while passengers remain trapped
- Forced Sexual Acts: Coerced kissing, oral contact, and other sexual acts imposed through physical force or intimidation
- Rape and Attempted Rape: The most severe assaults involving sexual penetration or attempted penetration, often following route deviations where an Uber driver sexually assaulted passengers
- Kidnapping and False Imprisonment: Drivers refusing to stop, deviating to isolated locations, or locking Uber passengers in vehicles
These assaults cause profound, lasting trauma that extends far beyond the immediate physical violation.
Survivors report developing PTSD, severe anxiety, depression, and inability to use rideshare services or travel alone.
The breach of trust inherent in being assaulted by a supposedly vetted service provider compounds the psychological damage.
If you experienced any form of sexual assault or harassment in an Uber vehicle, your experience matters and deserves justice.
Contact TruLaw using the chat on this page for a confidential case evaluation to explore your legal options in the Uber Sexual Assault MDL.